Calculate your cost and time savings for KYC onboarding and ongoing AML monitoring

Frequently asked questions

Which processes does BetterCo support out-of-the-box?  

BetterCo supports the AMLA-compliant onboarding and monitoring of your clients, investors, buyers, traders, holdings, customers, .... KYC onboarding includes the identification (= data determination) of your customers - whether as natural persons or legal entities (B2C/B2B-KYC) - as well as the identification of the beneficial owners and their authorized representatives, if applicable. For this purpose, we access public data sources in order to pre-fill data as far as possible. Based on the data obtained, you can prepare the risk analysis and derive due diligence obligations. In order to verify the identity of customers, beneficial owners and authorized representatives after identification, we offer appropriate methods - from Face-2-Face Verification to Qualified Electronic Signature with VideoIdent. You can of course bring your own DocuSign account with you.

What options do I have to customize BetterCo to give my customers a consistent user experience?

BetterCo can be seamlessly integrated into your website. The data is stored directly in your BetterCo workspace and can be further qualified along the kyc-compliant onboarding, risk analysis and identity verification process. If required, the customer can be invited to collaborate in BetterCo at any time and add or confirm information if necessary.

Over the years, we have established a mixture of digitalized, email and paper-based processes. These are difficult to change. How does BetterCo fit into our existing processes?

Thanks to our approach of generating no-code workflows and being able to save extended master or process data dynamically, all processes can be adapted to your needs. By default, each workflow generates a PDF-based report at the end. This can serve as a "bridge" to email and paper-based processes. On the other hand, you can easily create workflows in which you save your PDF reports. In this way, you can gradually digitize the existing customer journey.

I already have a CRM or a downstream practice management / ERP system in use. Which systems can BetterCo be integrated with?

BetterCo is an end-to-end system - supporting all onboarding processes from integration into your website to contract signing. However, BetterCo's architecture is designed for integration into existing system landscapes. Together with our partners, we are constantly expanding our "out-of-the-box" integrations, e.g. in law firm systems such as LegalSense or CRMs such as Hubspot. Get in touch with us.

As an AMLA-regulated company, I am obliged to regularly check the risk of my customer base. How can BetterCo support me here?

BetterCo offers the option of regularly checking all company and contact data of your customers against public data sources such as the commercial register or PEP, sanctions or adverse media data. Dedicated notifications can be set up to inform you, for example, about the appointment of new managing directors, changes in the shareholder structure or a PEP entry.