The AI-based platform for digital onboarding and integrated KYC compliance

Maximize efficiency, ensure 100% compliance and delight customers at the same time with BetterCo

Smooth customer onboarding: a customer journey with integrated compliance

No more duplication of work, confusing email ping-pong with customers and endless searches for the right documents. All customer master data, contacts and documents at your fingertips with just a few clicks - work efficiently and in compliance with the law. BetterCo is the AI-supported platform for regulated companies and developers for end-to-end digital customer onboarding with integrated money laundering prevention: maximize efficiency, ensure 100% compliance and delight customers at the same time - simple, carefree & legally compliant

KY-"X"

Flexibly carry out the KYC (Know your Customer) process for any type of business partner (customers, clients, investments, dealers, investors, suppliers, buyers, ... as legal or natural persons) and document it in an audit-proof manner.

360°

All-round view of all your business partners. Retrieve and centrally manage all master data, contacts of legal representatives and beneficial owners as well as documents from external data sources.

100% open

Via the BetterCo API: Fully white-label all BetterCo workflows into your systems and synchronize data and documents effortlessly

Discover our entire onboarding and compliance platform - 100% digital and end-to-end

Offer your clients / customers / traders / investors / ... the best customer experience

Finally focus on efficiency, compliance and added customer value instead of administration

How it works

The digital file works like a shared data room in which all documents, events, contacts, etc. are stored and constantly updated. Determine exactly what your team members and clients may or may not see.

So you have everything in one place: contracts, agreements, approvals, relevant events, tasks and much more.

Benefits

Fine-grained release options mean that everyone involved sees what they are supposed to see

everything centralized in ONE system

How it works

Invite your clients/customers to collaborate in real time. Whether you want to determine your client's master data using our pre-built KYC onboarding, verify identity or obtain approvals at short notice - it's all a breeze from now on thanks to your BetterCo workspace.

Benefits

100% customizable

Create your own processes and save time with just a few clicks

Process templates always up to date with the latest case law

Minimize the number of queries through integrated assistance

How it works

A due diligence process can only be designed for maximum efficiency through real-time collaboration. For this reason, we offer features for smart collaboration across the entire workspace, such as group chats, discussions, comments and reminders. These are particularly relevant during the KYX onboarding process in order to communicate clearly and transparently both internally and with the client team and thus be able to start the actual collaboration as quickly as possible.

Benefits

No more document or email ping-pong

approx. 90% time saving for your specialists

Optimal onboarding experience for your clients / customers

How it works

Thanks to automated monitoring tools, you stay up-to-date and informed throughout the entire customer lifecycle.

Integrated event tickers and the automated AML engine keep you informed in real time about all relevant events, such as changes at shareholder level or new matches on PEP or sanctions lists. This means you can concentrate on your actual tasks without worrying and are not dependent on reports from your clients/customers.

Benefits

No more email chaos and manual updates

all data not only centrally in the system, but also always 100% up-to-date

Smart linking of documents, events & contacts

Not only do you have all master data, contacts, events and tasks centrally in one system, but all documents are also managed centrally and linked to the corresponding events and contacts. This means you can find the relevant events, data and contacts for all documents, as well as the corresponding documents for each event and contact.  

Automatic loading of public documents, such as the commercial register

Through interfaces to public data sources, all current documents (such as commercial register excerpts and shareholder lists) are automatically downloaded during customer onboarding and made available to you during the KYX process. From this point on, the documents are continuously checked by our system and updated if necessary.

Consents, contracts and signatures

Request consents or digital signatures with just a few clicks and be reminded of expiring deadlines in real time. Thanks to our extensive library of legally compliant templates, you can create new contracts, consents, agreements and much more in just a few minutes. The processing time for mandating is maximally efficient.

Benefits

No more document chaos, everything centrally in one system and smartly linked

No email ping-pong or constant queries. All data and documents are transparent in the system and documented in an audit-proof manner.

Our platform offers specific solutions for your individual requirements

Your advantages

Increase productivity and reduce workload

5x faster for due diligence and onboarding

Up to 90% increased productivity and relief for skilled workers

Management focus on added value instead of administration

Achieving secure compliance

Audit-proof fulfillment of all compliance obligations (entity management, AML, ESG, SCA, ...)

Ability to provide evidence and information to supervisory authorities

Customer loyalty: Digitize, collaborate, inspire

Fully digitalized, KYC-compliant customer journey

Massively increased customer loyalty through transparency and cooperation

Innovative with cutting-edge technology

360° view of all customers and their contacts

Transparency about risk position and process performance at all times

Open interfaces for integration via API or import / export

The advantages for your client

Maximum flexibility and independence of location thanks to a fully digitalized customer journey

Massively increased customer loyalty through transparency and cooperation

More customer service & less administration

FREE WEBINAR

Digital customer onboarding with integrated KYB/KYC: optimize compliance and business processes

You will learn how to automatically collect all customer data in one solution, determine the beneficial owners, derive the risk, sign contracts and identify persons and - how all this can be integrated into your own system.

📅 Date: every week on Fridays
🕒 Time: 11-12h
💻 Location: Virtual - simply participate from anywhere!

Frequently asked questions

Which processes does BetterCo support out-of-the-box?  

BetterCo supports the AMLA-compliant onboarding and monitoring of your clients, investors, buyers, traders, holdings, customers, .... KYC onboarding includes the identification (= data determination) of your customers - whether as natural persons or legal entities (B2C/B2B-KYC) - as well as the identification of the beneficial owners and their authorized representatives, if applicable. For this purpose, we access public data sources in order to pre-fill data as far as possible. Based on the data obtained, you can prepare the risk analysis and derive due diligence obligations. In order to verify the identity of customers, beneficial owners and authorized representatives after identification, we offer appropriate methods - from Face-2-Face Verification to Qualified Electronic Signature with VideoIdent. You can of course bring your own DocuSign account with you.

What options do I have to customize BetterCo to give my customers a consistent user experience?

BetterCo can be seamlessly integrated into your website. The data is stored directly in your BetterCo workspace and can be further qualified along the kyc-compliant onboarding, risk analysis and identity verification process. If required, the customer can be invited to collaborate in BetterCo at any time and add or confirm information if necessary.

Over the years, we have established a mixture of digitalized, email and paper-based processes. These are difficult to change. How does BetterCo fit into our existing processes?

Thanks to our approach of generating no-code workflows and being able to save extended master or process data dynamically, all processes can be adapted to your needs. By default, each workflow generates a PDF-based report at the end. This can serve as a "bridge" to email and paper-based processes. On the other hand, you can easily create workflows in which you save your PDF reports. In this way, you can gradually digitize the existing customer journey.

I already have a CRM or a downstream practice management / ERP system in use. Which systems can BetterCo be integrated with?

BetterCo is an end-to-end system - supporting all onboarding processes from integration into your website to contract signing. However, BetterCo's architecture is designed for integration into existing system landscapes. Together with our partners, we are constantly expanding our "out-of-the-box" integrations, e.g. in law firm systems such as LegalSense or CRMs such as Hubspot. Get in touch with us.

As an AMLA-regulated company, I am obliged to regularly check the risk of my customer base. How can BetterCo support me here?

BetterCo offers the option of regularly checking all company and contact data of your customers against public data sources such as the commercial register or PEP, sanctions or adverse media data. Dedicated notifications can be set up to inform you, for example, about the appointment of new managing directors, changes in the shareholder structure or a PEP entry.

Which processes does BetterCo support out-of-the-box?  

BetterCo supports the AMLA-compliant onboarding and monitoring of your clients, investors, buyers, traders, holdings, customers, .... KYC onboarding includes the identification (= data determination) of your customers - whether as natural persons or legal entities (B2C/B2B-KYC) - as well as the identification of the beneficial owners and their authorized representatives, if applicable. For this purpose, we access public data sources in order to pre-fill data as far as possible. Based on the data obtained, you can prepare the risk analysis and derive due diligence obligations. In order to verify the identity of customers, beneficial owners and authorized representatives after identification, we offer appropriate methods - from Face-2-Face Verification to Qualified Electronic Signature with VideoIdent. You can of course bring your own DocuSign account with you.

What options do I have to customize BetterCo to give my customers a consistent user experience?

BetterCo can be seamlessly integrated into your website. The data is stored directly in your BetterCo workspace and can be further qualified along the kyc-compliant onboarding, risk analysis and identity verification process. If required, the customer can be invited to collaborate in BetterCo at any time and add or confirm information if necessary.

Over the years, we have established a mixture of digitalized, email and paper-based processes. These are difficult to change. How does BetterCo fit into our existing processes?

Thanks to our approach of generating no-code workflows and being able to save extended master or process data dynamically, all processes can be adapted to your needs. By default, each workflow generates a PDF-based report at the end. This can serve as a "bridge" to email and paper-based processes. On the other hand, you can easily create workflows in which you save your PDF reports. In this way, you can gradually digitize the existing customer journey.

I already have a CRM or a downstream practice management / ERP system in use. Which systems can BetterCo be integrated with?

BetterCo is an end-to-end system - supporting all onboarding processes from integration into your website to contract signing. However, BetterCo's architecture is designed for integration into existing system landscapes. Together with our partners, we are constantly expanding our "out-of-the-box" integrations, e.g. in law firm systems such as LegalSense or CRMs such as Hubspot. Get in touch with us.

As an AMLA-regulated company, I am obliged to regularly check the risk of my customer base. How can BetterCo support me here?

BetterCo offers the option of regularly checking all company and contact data of your customers against public data sources such as the commercial register or PEP, sanctions or adverse media data. Dedicated notifications can be set up to inform you, for example, about the appointment of new managing directors, changes in the shareholder structure or a PEP entry.